Last Updated: August 10, 2025
At STANIK Tech Services, we provide custom digital services. Due to the nature of our work, we follow a clear and strict refund policy to protect both parties.
1. Non-Refundable Items
The following services are non-refundable once started:
- Web design & development
- Branding and logo creation
- Content creation
- Digital consulting
- Any custom or labor-based service
Deposits are always non-refundable.
2. Deposits
A non-refundable deposit may be required before work begins.
Deposits cover time, planning, and early-stage production.
3. Client-Cancelled Projects
If the client cancels a project:
- Completed work must be paid for
- Deposits cannot be refunded
- Additional hours spent must be compensated
4. Service Delays
Delays caused by the client (late content, slow feedback, missing details) are not eligible for refunds.
If delays occur on our end, we will provide reasonable accommodation but refunds are not guaranteed.
5. Refund Exceptions
Refunds are offered only if:
- Payment was made in error
- No work has started
- Cancellation occurs within 24 hours of initial payment
Requests are evaluated individually.
6. Contact
Refund requests must be submitted in writing to:
Email: info@stanikllc.com
